Terms & conditions

Last updated: 30/01/2026

These Terms & Conditions govern the use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms.

 

1. About Us

This website sells print-on-demand products to customers in the European Union and the United Kingdom. All products are printed specifically for each order.

Business details:

  • Registered country: Spain
  • Contact email: support@union-latina.com

 

2. Products

All products are made on demand. Product images are for illustrative purposes; slight variations in color or print placement may occur due to the printing process and screen differences.

 

3. Orders & Payment

  • Orders are placed through our website
  • Prices are shown in euro and include applicable taxes unless stated otherwise
  • Payment must be made in full at the time of order

We reserve the right to refuse or cancel any order due to errors, fraud, or product availability issues. If payment has already been taken, a full refund will be issued.

 

4. Production & Shipping

  • Production begins after your order is confirmed
  • Estimated delivery times are provided on product page but are not guaranteed
  • We are not responsible for delays caused by carriers, customs, or events beyond our control

 

5. Returns & Refunds

Because our products are custom-made, we do not accept returns or exchanges for change of mind or incorrect sizing.

Refunds or replacements are offered only if:

  • The item is defective
  • The item is damaged
  • You received an incorrect item

Please refer to our Return & Refund Policy for full details.

6. Right of Withdrawal (EU & UK)

In accordance with EU and UK consumer law, the 14-day right of withdrawal does not apply to made-to-order or personalized goods, unless the product is faulty or incorrect.

 

7. Intellectual Property

All content on this website, including designs, images, logos, and text, is owned by us or licensed to us. You may not copy, reproduce, or use our content without prior written permission.

 

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect or consequential losses arising from the use of our website or products.

Nothing in these Terms limits your statutory consumer rights.

 

9. Governing Law

These Terms are governed by the laws of Spain. Any disputes will be subject to the exclusive jurisdiction of the courts of Spain.

 

10. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date.

 

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Email: support@union-latina.com

Perhaps you're asking..

We are a Colombian-born company rooted in South American art and hip-hop culture. Our journey began in Bogotá and grew across South America through hip-hop events and cultural spaces.

Beyond clothing, we deliver creative services including graffiti murals, workshops, exhibitions, music events, and custom designs.

We accept all major credit and debit cards. We use PayPal’s secure payment gateway to process all payments. No need for a PayPal account however your payment information is protected with PayPals industry-standard security, making the checkout process safe, fast, and convenient. You can also Pay with PayPal balance if you wish!

Our online clothing collections ship from France to destinations across the EU and the UK. We partner with La Poste to guarantee secure, efficient, and environmentally responsible delivery.

Production times may vary depending on current demand, but rest assured your pieces will be prepared and shipped as quickly as possible.

Standard delivery across Europe typically takes 7–14 days.

Yes, there is. Every product page includes a detailed size guide specific to that garment. We strongly recommend checking the size guide before placing your order, as it helps you choose the best fit and ensures the piece feels right when it arrives. 

We operate on a production-on-demand model, meaning we don’t hold stock or mass-produce garments. Every piece is created only after an order is placed, helping us reduce waste and avoid unnecessary overproduction. This approach allows us to be more responsible with resources while ensuring each item is prepared with care and attention. By producing only what’s needed, we support a more sustainable way of creating clothing without compromising on quality or design.